The technical department is responsible for the whole - process follow - up service. During the period of fertilizer use, technical personnel will be dispatched to the project site for technical guidance. After that, regular visits to the project site will be carried out to promptly discover problems in aspects such as product quality and usage technology, and solve them within 12 hours.

Our company provides free technical consultation phone numbers of senior agronomists for farmers in the project location, and will provide free technical consultation services for farmers in aspects such as crop planting, fertilization, and pest control at any time. Provide product instruction materials and promotional materials to farmers in the project location, or conduct publicity through media such as television and radio.

Ensure that each technical personnel and farmer participating in the training has a copy of promotional materials and instructions for the use of bio - organic fertilizers. Ensure that the questions raised by participants at the training site are answered scientifically, reasonably, and understandably. Leave the phone numbers of technical personnel and after - sales personnel after the meeting for easy contact in case of problems.

The company has specifically established an after - sales service team. After - sales service personnel will register the receiving location, contact person's phone number, and the quantity of goods received for this project, so as to provide materials for subsequent service training. Moreover, after - sales service personnel will carefully record and summarize the problems raised by farmers and report them in a timely manner, and solve the problems within 12 hours.

The products provided by our company implement the "Three Guarantees" policy (guarantee of quality, guarantee of fertilizer effect, and guarantee of return). The free quality guarantee period is 12 months. During the quality guarantee period, free quality guarantee and complete after - sales service are provided. In case of quality problems, free replacement is carried out. All goods still enjoy free service within 12 months after the expiration of the quality guarantee period.

If the goods have problems due to their own quality within the warranty period, our company is responsible for free replacement and will bear all the incurred costs. For the goods subject to return, our company will refund the contract payment made by the purchaser and shall also bear the direct costs of the goods (such as transportation, insurance, inspection, loan interest, and bank handling fees, etc.).

The technical department is responsible for the whole - process follow - up service. During the period of fertilizer use, technical personnel will be dispatched to the project site for technical guidance. After that, regular visits to the project site will be carried out to promptly discover problems in aspects such as product quality and usage technology, and solve them within 12 hours.

Our company provides free technical consultation phone numbers of senior agronomists for farmers in the project location, and will provide free technical consultation services for farmers in aspects such as crop planting, fertilization, and pest control at any time. Provide product instruction materials and promotional materials to farmers in the project location, or conduct publicity through media such as television and radio.

Ensure that each technical personnel and farmer participating in the training has a copy of promotional materials and instructions for the use of bio - organic fertilizers. Ensure that the questions raised by participants at the training site are answered scientifically, reasonably, and understandably. Leave the phone numbers of technical personnel and after - sales personnel after the meeting for easy contact in case of problems.